After making your reservation with us, our booking form must
be duly completed and signed by the first named person on the
booking. This should be the party leader, he/she must be over
21, and authorised by all members of the party, who are listed
on the booking form, to accept our booking conditions on their
behalf. All documentation will be sent to the party leader,
who should duly appraise the other party members of any information.
Upon receipt of the completed booking form, confirmation of
the booking will be sent to you in writing, please check carefully
to ensure it is correct, if not please inform us immediately.
Our home is booked solely for use of those persons named on
the booking form unless agreed in writing with G&L Murphy.
Once we have sent confirmation to you, we have a binding contract.
This agreement shall be construed in accordance with and governed
by the law of England and Wales and each party agrees to submit
to the non-exclusive jurisdiction of the courts of England and
The villas maximum capacity of 10 persons must not be exceeded,
in order to comply with the State of Florida fire regulations.
You may occupy our villa from 4pm on the first day of your confirmed
rental period. You would normally be expected to have vacated
the villa by 10am, on the final date of your confirmed rental
You are required to pay us a non-refundable deposit of £200
per booking; the outstanding balance is payable 10 weeks prior
to the date of your first occupancy. If you were to book the
villa less than 10 weeks prior to your date of first occupancy,
the full balance is due immediately.
We also hold a refundable property deposit of £200, in
case of breakages, loss or damage to the villa during your stay.
This shall be refunded in full some 21 days after your return
from our villa, when we should have confirmation from our management
company that the villa was left by you in the same condition
in which you found it, less any deductions to cover the cost
of replacement or repair. You will also be liable for any damages
in excess of £200.
GARY & LYNNE MURPHY DO NOT ACCEPT LIABILITY FOR
ANY INJURY, DAMAGE OR LOSS SUSTAINED BY ANY MEMBER OF YOUR PARTY
OR ANY PERSON WHO ENTERS INTO THE VILLA DURING YOUR CONFIRMED
RENTAL PERIOD EITHER BY YOUR INVITATION OR NOT, EXCEPT WHERE
ANY PERSONAL INJURY OR DEATH IS ATTRIBUTABLE TO THE NEGLIGENCE
OF FLORIDAYS USA Ltd.
you have to cancel your holiday
If unfortunately any member of your party needs to cancel the
booking, we would ask that we be informed immediately in writing,
duly countersigned by the party leader. Cancellation will be
effective from the date it is received by us. Cancellations
are subject to a charge detailed below as a percentage of the
total amount due dependent on the time you cancel, unless the
duration of your stay is less than one week. In these circumstances
full payment is due at time of booking and is not refundable
under any circumstances.
30 to 60 days = 50% of the rental charge
29 to 0 days = 100% of the rental charge
most reasons beyond your control cancellation will be covered
by your travel insurance. But cancellation due to financial
reasons or no longer wishing to travel is not included in your
we change or cancel your holiday
In the unlikely event that due to circumstances beyond our control,
we need to make changes to or cancel your booking, we will inform
you as soon as possible. We reserve the right to cancel any
bookings at any time, and will only be held liable to refund
monies already paid by you the client. (Including the £200.00
cases of ‘force majeure’ your booking may need to
be terminated prior to the scheduled conclusion of your booking.
This however is extremely unlikely to occur although if the
situation arises we will not be able to offer refunds, pay compensation
or reimburse you for any expenses you may incur. Your travel
insurance may cover you for these events.
case of complaint
Things do occasionally go wrong, and we promise you we shall
make our best endeavours to rectify faults to your satisfaction.
You must inform our local manager/agent immediately in order
that the problem may be rectified as soon as possible. If you
are not satisfied with the solution please make this known to
us in writing. We will not accept liability for any dissatisfaction
or other complaints not reported to our local manager during
We cannot unfortunately be held responsible nor accept any liability
where we are prevented from fulfilling our contractual obligations
by ‘force majeure’. These include but are not limited
to, war, threat of war, civil commotion or strife, hostilities,
strikes and other industrial disputes, natural disaster, fire,
acts of God, terrorist activities, technical difficulties with
transportation and utilities, closure of ports or ferries, quarantine,
epidemics, weather conditions, government action or other events
outside our control. Your travel insurance may cover you in
some of these events.
IT IS STRONGLY RECOMMENDED THAT YOU AND ALL MEMBERS OF YOUR
PARTY TAKE OUT HOLIDAY TRAVEL/MEDICAL INSURANCE TO COVER CANCELLATION
FEES AND ANY OTHER LOSSES THAT MAY OCCUR. IT IS YOUR RESPONSIBILITY
TO ENSURE THIS IS SUFFICIENT.